Shipping Information
Holiday 2024 Order Deadline Dates for delivery by 12/24/2024
Special Order Deadline 11/1
Last Day for Free Shipping 12/10
Last Day for Express Shipping 12/17
We pay for your ground shipping costs (continental US-please allow more time for order to Hawaii and Alaska) with tracking via USPS Ground Advantage Mail. 1-2 day shipping via USPS Express Mail is available for orders received before noon eastern time Monday-Friday. Please contact our studio at 330.554.7560 or info@michellepajakreynolds.com for current overnight pricing.
All orders are shipped with insurance and an adult signature is required upon delivery. If you prefer to have your jewelry order delivered without a signature or held at your local post office for pickup, please let us know by including your request in the note box during checkout, and your items will be shipped accordingly. Michelle Pajak-Reynolds Studios LLC cannot be held responsible for lost items delivered without an adult signature requirement.
International Shipping
Due to a wide variety of regulations regarding imports, including taxes and duty fees in each country, our online store can only accept orders shipped within the United States and its territories at this time. If your order requires international shipping please contact our studio at 330.554.7560 or info@michellepajakreynolds.com and we will do our best to accommodate your request. Please note, any applicable import and sales taxes and any customs or duty fees required by the country you are shipping to are paid by the recipient. Payment of these fees/taxes are required to release your order from customs upon arrival. Michelle Pajak-Reynolds Studios LLC does not accept any responsibility for orders that are not accepted for failure to pay the required duties/taxes. As international regulations rapidly change we are unable to advise on any amount that may be due, we will always seek confirmation via email prior to sending an international shipment.
If the import fees on the package are not paid, your order will be returned to our studio. If the shipment is refused, deemed undeliverable or the duties/taxes/customs fees are not paid, you will responsible for the original shipping charges and the return shipping charge and U.S. import fees.
How soon will my order ship?
In stock items ship within 1-2 business days of your order. Please note that shipments are processed Monday-Friday and do not include delivery times for Saturdays, Sundays or US holidays. Custom orders may require 4-8 weeks. Email notifications including tracking numbers are sent when your order ships.
Can I cancel or modify my order?
Unshipped orders may be canceled or modified. Contact the studio at 330.554.7560 or info@michellepajakreynolds.com to submit your request.